Thank you for purchasing our products and services at Goto-aloha.com

1. Order Cancellation Before Shipment

You may request to cancel your order at any time before it has been shipped.To do so, please contact our customer service team immediately at: goto.aloha.co@gmail.com

2. Orders Already Shipped

Unfortunately, we are unable to cancel orders that have already been shipped. Once the order has left our facility, it is considered final. However, you may be eligible to return the item once received, in accordance with our Refund and Return Policy.

3. Refunds for Canceled Orders

If your order qualifies for cancellation and is approved, a full refund will be processed to your original payment method within 14 business days. Please note that the customer will be responsible for shipping fees. For subscription or digital products, we will stop further billing once we receive your cancellation request.

4. How to Request a Cancellation

To initiate a cancellation, please provide your order number and contact us at: goto.aloha.co@gmail.com